HandoverhubSupport
How can we help?
Email support@handoverhub.co.uk and a real person will reply within 2 working days.
Please don't email us copies of your record. We can find what we need with your permission.
Common questions
How do I invite my co-parent?
When you set up your family, the app gives you an invite link and code. Send them by text or email. Your co-parent installs Handoverhub, chooses "Been invited?" and enters the code.
A message was sent by mistake. Can I delete it?
No. Nobody can edit or delete messages, including us. That's what keeps the record fair. Send a follow-up message to correct it.
How do I cancel Pro?
In the Google Play or App Store subscription settings on your phone, or from More › Handoverhub Pro › Manage. Your free features and data stay.
My co-parent shared Pro with me and I don't want it
Open More › Handoverhub Pro and tap "Turn off shared Pro for me". They aren't told.
How do I get my record for court?
More › Export court-ready record › choose the period › Create record › Save or share PDF.
I'm worried about something a message says
Use More › Safety & support › Report a concern. If anyone is in danger, call 999.
Your data
Download everything in More › Your data. To close your account, see delete your account.